Louisiana home care margin recovery.
You delivered the visits. In Louisiana, LT-PCS hours cannot be banked across weeks, prior authorization release is contingent on the LaSRS EVV record, and the filing clock is 365 days. Reeve reads your own billing export, right in your browser, and shows you the authorized, delivered, billed, and paid columns side by side, so the gaps have a record attached.
Every dollar of personal care in Louisiana passes through four states of being, and they do not always agree.
The payer approved a number of units. In Louisiana that is a Long Term-Personal Care Services authorization for adults 21 and over, administered by LDH OAAS, an EPSDT-PCS authorization for members under 21, or attendant hours under the Community Choices Waiver or New Opportunities Waiver. LT-PCS is an authorized weekly amount and it does not roll forward. The clock and the ceiling both live here.
The attendant worked the visit and it landed in Electronic Visit Verification through the state-designated aggregator LaSRS, the Louisiana Services Reporting System. Louisiana does not run through Sandata or HHAeXchange for LT-PCS. The visit becomes an accepted LaSRS transaction, or it does not, and the prior authorization release is tied to that record.
A claim went out to Louisiana Medicaid with a Medicaid ID, date of service, NPI, a HCPCS code, its staffing-ratio modifier, and a unit count. LT-PCS rides on T1019 per 15 minutes under a prospective payment methodology, with UB for one-on-one, UN for two shared attendants, and UP for three. Units are counted in quarter hours and the staffing modifier changes the rate.
The claim matched, cleared its other edits, and remitted. Or it hit a mismatch and denied.
The leaks live in the gaps between those four columns, and Louisiana has two rules that turn a gap into lost money: prior authorization release depends on the LaSRS record and no PA means no payment with no exceptions, and hours delivered beyond the authorized weekly amount cannot be banked, borrowed, or saved, they are non-reimbursable exposure.
- 01Delivered but never billed
- 02LaSRS visit missing or not accepted, PA never released
- 03Staffing modifier mismatch between visit and claim
- 04Billed fewer units than the visit shows inside the weekly authorization
- 05Aged past the 365-day filing window
Every number is illustrative and synthetic. Because your own export may not carry a rate for every code, findings on this page are expressed in hours, units, and records to check against your own rate sheet, never in dollars Reeve made up.
Why an annual audit or the EMR alone misses this.
A once-a-year audit looks back over twelve months. In Louisiana the money has a 365-day clock and weekly ceilings that do not roll forward. By the time an annual review names an over-week or a PA-blocked denial, the week is long past and the schedule that caused the exposure is set in stone. An annual look-back names the loss. It names it after the window has already closed on it.
The EMR is not built to catch it either. Your EMR knows what it billed. LaSRS knows what visit was accepted and whether the PA released. The remittance knows what paid. Those three live in three places, and the mismatch is in the seam between them. A clean match shows green in your billing screen even when the visit carried more units than the claim, or when the staffing modifier disagreed with the accepted visit.
The gap only shows when you put the accepted LaSRS transaction, the PA release, the claim with its staffing modifier, and the remittance in the same view and read them together, week by week against the authorized weekly ceiling. That is the one thing Reeve does. It reads across the seam.
That is what Reeve reads for in Louisiana: what LaSRS accepted, what the authorization allowed, what you billed, and what actually paid, read against each other rather than audited for rate.
Plain answers, on the record.
Straight answers on how the Louisiana Margin Review works, what it touches, and what it will not claim.
- 01Is Reeve going to tell me a dollar figure for what I can recover in Louisiana?
- No made up numbers. Reeve prices findings off the rate on your own export or the rate your own remittances actually paid most often, and where it cannot find a rate in your data it gives you the hours, the units, and the exact records instead of a dollar figure. A rate Reeve has not verified is a rate Reeve will not quote.
- 02Does my data leave my building?
- No. The Margin Review runs in your own browser on an export you provide. Client names, Medicaid IDs, and attendant names are replaced with a coded reference locally before any math runs. Nothing with a name on it is uploaded or sent anywhere. Reeve reads. It does not write to your EMR, does not file a claim, and does not move money.
- 03What Louisiana rule is Reeve actually reconciling against?
- Two: the LaSRS EVV requirement that gates the prior authorization release under LT-PCS, and the weekly authorized ceiling that cannot be banked, borrowed, or saved across weeks. A claim without an accepted LaSRS visit and a released PA does not pay, and hours above the weekly amount are non-reimbursable. Reeve lines up the LaSRS record, the PA, the claim, and the remittance and shows you where any of those disagree.
- 04Which Louisiana programs and codes does this cover?
- Long Term-Personal Care Services for adults 21 and over administered by LDH OAAS, EPSDT-PCS for members under 21, and attendant hours under the Community Choices Waiver and the New Opportunities Waiver. LT-PCS rides on T1019 per 15 minutes with staffing-ratio modifiers UB for one-on-one, UN for two shared attendants, and UP for three.
- 05We already report through LaSRS. Do we need to change anything?
- No. Reeve reads the export LaSRS produces and reconciles it against your claims and remittances. It does not replace LaSRS, does not write to it, and does not change how you report visits. It sits above your stack, read-only.
- 06How does the no-banking-hours rule show up in the review?
- As exposure, not recoverable. Reeve totals delivered and accepted LaSRS hours per client per week and flags every week that exceeds the authorized weekly LT-PCS amount, even when the prior weeks were below the ceiling. Louisiana does not allow banking or borrowing, so those over-week hours are surfaced as exposure and separated from recoverable findings.
- 07Who runs the review, and is there a catch?
- You do, yourself, for free. There is no sales call required to try it, no automated nightly scanning of your systems, and no team quietly holding your data. You provide an export, the review runs locally, and you keep the findings whether or not we ever work together.
Collect is money you never captured. Cover is money a payer can still take back.
Reeve reports the two separately and never adds them together, because only one of them is yours to go and get. The Margin Review reads both on your own export and costs nothing.
One pass over your own export, in your browser. The findings are yours to keep, with no obligation.
The recovery lane. Care you delivered and never billed, units short of what was authorized, lines paid under the published rate.
Everything in Collect, plus the exposure lane. Retired codes, authorizations at the end of their period, care delivered past what was approved.
Month to month, no annual contract. Read-only in every tier. Run the free review.
Try it yourself. Run a free Margin Review.
No sales call. No account to create. Export your data, open the review in your browser, and see your authorized, delivered, billed, and paid columns lined up in about the time it takes to read this page.
- 01
Read-only. Reeve reads your export and does not write to your EMR, does not file a claim, does not move money.
- 02
Names coded locally. Names and Medicaid IDs are replaced with a coded reference in your browser before any analysis runs.
- 03
Your file is processed in your browser, and no name is written into any output. No upload of identified data, no server holding your client list.
- 04
Yours to keep. The findings are yours whether or not we ever work together.
Reeve reads your billing read-only and replaces its names with coded references before any math runs. Every example figure is illustrative and synthetic, method rather than results, and Reeve makes no guarantee of recovery.